Privacy Policy
Last Updated: 8 August 2025
This Privacy Policy explains how Flippy Marketplace PTY LTD ("Flippy", "we", "our", or "us") collects, uses, and protects your personal information when you use our services.
1. What Information We Collect
We collect information when you interact with our Platform, including:
- Your name, contact details (e.g., WhatsApp number), and location
- Listings you create or interact with
- Communications with other users
- Payment transaction details (via third-party processors)
- ID verification data (via third-party providers)
2. How We Use Your Information
We use your information to:
- Provide and personalize our services
- Facilitate listings, transactions, and communication
- Verify identity and build trust
- Improve our Platform and customer experience
- Comply with legal obligations
3. Sharing of Information
We only share your information with:
- Other users (as required for transactions)
- Third-party service providers (e.g., payment gateways, identity verification services)
- Legal authorities if required by law
We do not sell your personal data to third parties.
4. Data Storage & Security
We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure.
5. Your Rights
You may:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for processing where applicable
To exercise your rights, please contact us.
6. Third-Party Services
We use trusted third-party services such as:
- PayFast for secure payment processing
- Sumsub for identity verification
These providers have their own privacy policies, which we encourage you to review.
7. Children’s Privacy
Flippy is not intended for use by individuals under the age of 18.
8. Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page.